Jerry is AMAZING. My new Alienware 14 laptop wasn’t running right, so when I did a test it came back that one of the hard drives were failing. Strangely when I sent the report to the manufacturer, they just sent me a new hard drive part. I had no idea what it was or how to install it. Jerry was able to install the new hard drive, reinstall the operating system, all the drivers and even some programs I couldnt’ afford to lose were not only re-installed but upgraded. ALL of this was done in the same day!!! My laptop runs like a dream again, everything is perfect!! I will be brining him more laptops that I have to get up and going again. Anyone needing any repairs or even just a “tune-up” I Highly recommend Jerry, he was not only professional and reasonably priced but does an AMAZING job!!! He is my go-to computer guy from now on!!!!