Where do I begin to state the 'above and beyond' service that Jerry provided... Extremely conscientious, so very accomodating! Went out and bought me a new router when I didn't know which one I needed, installed it, and even put a password on it!!! Plus, when I tried to give him a bit more in his check, he just credited my next visit (I wish he would've taken the extra because he definitely earned it). Without going into the many, many details of his services and expertise, just trust me when I say that I will definitely be calling him again. I've even recommended him to anyone that I know who needs an AMAZING computer guy!!! I'm very excited that he now has the ability to 'recover' hard drives that have crashed! That gives me peace of mind!!! / Reload Operating Systems, Wireless Router Install and Setup