My computer crashed -- a real mess! Not having a computer guru, I had no idea who to call and was somewhat apprehensive about retaining honest, reliable, trustworthy help. Based on previous reviews and services offered, I chose Jerry’s -- one of the best choices I’ve ever made! He came to the house to pick up the unit (which I REALLY appreciated), kept in touch while repairing it, offering additional safety options with no pressure. When completed, he delivered the unit (again to my house), reinstalled it and walked me through all new options. Jerry was incredible to work with -- he is, without a doubt, the guy to call!!